"We had no choice but to call Roto Rooter in the middle of the night with a flood emergency in our basement. Within the hour we had a crew from Roto Rooter at our front door. They were professional, kind and worked very hard. They didn’t leave until the job was 100% done and we were able to go to bed with peace of mind. Thank you again to these men and to the entire Roto Rooter team!! We appreciate you not gouging us because we had to use your emergency service in the middle of the night."